Verdora Account and Data Deletion

Delete Your Verdora Account

You can request deletion of your Verdora account and associated data at any time.

How to Request Deletion

1. Email support@verdora.app from your registered Verdora account email.
2. Use a subject such as Verdora Account Deletion Request.
3. Include the email address associated with your Verdora account.
4. State clearly that you want your account and associated data deleted.

If the request comes from a different email address, we may ask for additional verification before deleting any data.

Delete Your Account in the App

If you can still sign in, you can also delete your account directly in Verdora:

1. Open Verdora and sign in.
2. Go to Profile.
3. Tap Delete account.
4. Confirm the prompts and complete re-authentication if required.

Using the in-app flow is the fastest way to delete your account.

What Data Is Deleted

• Your Verdora account profile
• Your plants, reminders, and care activity data
• Your uploaded plant photos and gallery content
• Your linked account records and active sessions in Verdora systems

What May Be Retained for a Limited Time

Some limited technical or legal records may be retained for a short period when necessary for:

• security and fraud prevention
• legal compliance
• dispute handling
• backup and recovery processes

Delete Some Data Without Deleting Your Account

Verdora also lets you remove some content without deleting your full account, such as plants, gallery photos, and albums, from within the app.

Processing Time

We aim to review verified deletion requests promptly. Processing time may vary depending on verification, service status, or legal retention requirements.