Verdora ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this Policy.
We may collect the following types of information:
A. Account Information
When you create an account, sign in, or update your profile, we may collect:
B. Plant & App Data
C. Location Data
If you choose to enable location services, Verdora asks for your permission before collecting:
You can disable location access anytime in device settings.
D. Technical & Service Data
We may collect:
E. Purchase, Subscription & Entitlement Data
If paid features are available in your app version or region, purchases are processed through Apple in-app purchases. We and our service provider RevenueCat may process information needed to manage purchases and entitlements, such as:
We do not receive or store your full Apple payment card details.
F. Advertising, Tracking & Consent Data
Verdora may show third-party ads to users who do not have an ad-free entitlement. For ads, Google Mobile Ads may process data such as device identifiers, advertising identifiers where permitted, advertising data such as ads shown or interacted with, product interaction data, diagnostics, and consent status. On iOS, Verdora may request App Tracking Transparency permission before initializing advertising services. If you deny tracking permission, Verdora remains usable and ads may still be shown in a non-personalized or limited form depending on consent and ad settings.
G. Support Data
H. AI Feature Data
We collect information in the following ways:
We use your information to:
We do not sell your personal information.
We may use trusted third-party services, such as:
These providers may process limited data only as needed to provide their services.
Any third party with whom we share user data is required to provide the same or equal protection of user data as stated in this Privacy Policy and required by applicable App Store guidelines.
Relevant provider policies may include:
Photo Plant Identification
If you choose to identify a plant from a photo, Verdora asks for your permission in the app before sending the selected image and basic technical file metadata to Pl@ntNet and, when needed, Google Gemini to identify the plant and return likely matches. This feature is optional, and you can continue using Verdora by searching and adding plants manually without using image identification.
AI Care Suggestions
Before AI care suggestions are used, Verdora asks for your permission in the app before sending plant species information associated with the selected plant, such as plant name and scientific name, to Google Gemini. In the current version, uploaded plant images, notes, and personalized placement details are not sent for AI care suggestions. If you later turn AI care suggestions off, Verdora will not send new AI care requests to Google Gemini, but previously generated care info already available in Verdora may still be shown.
You can revoke photo identification permission or AI care permission anytime in Profile > Settings. When enabled in future versions, more personalized inputs such as placement context or other plant setup details may be used only after updated disclosure and, where required, additional consent.
Verdora may offer free and paid features depending on your app version, region, account status, and availability. Paid features may include auto-renewable Premium subscriptions, one-time capacity purchases such as Garden Packs, ad-free entitlements, higher plan limits, Gallery Timeline, custom task categories, or other features shown in the app.
We use purchase and entitlement data to unlock or restrict features, restore purchases, prevent abuse, provide customer support, and maintain accurate account status. Existing or early users may receive preserved allowances based on prior usage or account status.
Verdora may display banner or interstitial ads to users who do not have an ad-free entitlement. Ads are provided by Google Mobile Ads and may be subject to Google consent flows and your device privacy settings.
On iOS, you can control tracking permission through the App Tracking Transparency prompt or your device settings. You may also use Apple and Google privacy controls where available. Denying tracking permission does not prevent you from using Verdora.
We implement reasonable security measures, including:
No system is 100% secure, and absolute security cannot be guaranteed.
We retain data while your account is active, or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data at any time. Step-by-step deletion instructions are available on our Data Deletion page.
Purchase, subscription, entitlement, security, and transaction-related records may be retained as needed for accounting, fraud prevention, dispute resolution, legal compliance, and restoring access to paid features.
Depending on your location, you may have rights to:
To make a request, contact us at the email below or visit our Data Deletion page.
Verdora is intended for users Age 14+. We do not knowingly collect personal information from users below this age. If we become aware of such data, we will take steps to delete it.
We may update this Privacy Policy from time to time. Updates will be posted in the App (or related pages) with a revised effective date. Continued use after updates means acceptance of the revised Policy.
If you have questions about this Privacy Policy, contact us:
support@verdora.app
